Respite care in Wodonga for children and adults with high and complex needs
Sue Cares has provided NDIS respite since 2017. Stays are in a purpose-built home with a ceiling hoist. The whole house is wheelchair accessible.
- Weekday and weekend care
- Overnight and 24 hour care
- Wheelchair accessible vehicle
Hi, I'm Sue
I have worked in disability, childcare and community welfare for over 30 years. I started Sue Cares in 2017.
I care for children and adults with high and complex needs. My small team and I make sure every person feels safe, valued and cared for. Everyone is treated with dignity and kindness.
Support is built around the person. We are respectful, flexible and reliable, and we encourage independence.
Who I support
Children and adults with high and complex care needs. This includes:
- PEG and PEJ feeding (syringe, gravity and pump)
- Seizure and epilepsy care
- Palliative care
- Hoist transfers (ceiling and mobile)
- Wheelchair users
- Communication needs
- Continence and personal care
- Positive behaviour support
- Swallowing difficulties (dysphagia)
- Autism
- Intellectual disability
Not sure if Sue Cares is the right fit? Send me a message and ask.
What I offer
Respite care
Short stays at the house, so families get a break. Weekday, weekend, overnight and 24 hour care is available.
Personal care and daily living
Help with showering, dressing, meals and everyday living. Always done with dignity.
Community access and outings
Outings in the community, in our wheelchair accessible vehicle.
I work with self-managed and plan-managed NDIS participants. Ask me about prices and availability.
The house
Stays are at a purpose-built home in Wodonga. The whole house is wheelchair accessible.
- Ceiling and gantry hoist
- Electric adjustable beds
- Accessible bathroom
- Spacious, wheelchair-friendly living area
- Wheelchair accessible vehicle
Equipment and sensory supports
- Interactive touch screen
- Nest chair
- Gravity chair
- Pea pod
- Spinning seat
- Sensory swing
- Shower chairs
- Sara Stedy (standing aid)
- Portable hoist
- Other therapy equipment
Qualifications and checks
Qualified and compliant.
Qualifications
- Diploma of Community Welfare
- Diploma of Children's Services
- Certificate IV in Disability
- Nursing Certificate
Training
- High Intensity Support
- PEG and PEJ feeding
- Dysphagia support
- First Aid and CPR (current)
Checks
- NDIS Worker Screening
- Police check
- Working with Children Check, VIC and NSW
- Registered Victorian disability support worker
Send Sue a message
Fill in this form and I'll get back to you.
A family member, carer or support coordinator can fill it in for you.
Please don't put medical details here. We can talk about care needs privately.
Feedback and complaints
If something isn't right, please tell me. You can use the form above, or ask someone you trust to help you.
If you're not happy with my response, you can contact the NDIS Quality and Safeguards Commission. Phone 1800 035 544 (TTY 133 677) or visit ndiscommission.gov.au.
If someone is in danger now, call 000.
Privacy
I only use your details to reply to you and to provide support. I keep them private and never sell them.
You can ask me to see, change or delete your details at any time.
Exciting news!
Sue and her team are registering as an NDIS registered provider.
Keep an eye on this page over the next few months as Sue prepares for audit.
Where we're up to
- Now Preparing for audit
- Next Independent audit An approved auditor checks our work against the NDIS Practice Standards.
- Then NDIS Commission decision
- Goal NDIS registered provider
The supports we're registering for
-
Assistance with daily life
Help with everyday things, like personal care, meals and jobs around the house.
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Improved daily living
Building skills for everyday life, so people can do more for themselves.
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Social and community participation
Support to join in community activities, outings and hobbies.
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High intensity support
Skilled support for complex needs, such as PEG feeding and seizure management.
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Respite and overnight support
Short stays, overnight care and 24 hour support in our accessible home.
What registration means for you
Registered providers are checked against the NDIS Practice Standards. These standards cover safety, quality and your rights.
Once registered, Sue Cares can also support people whose NDIS plan is managed by the NDIA.
Until then, Sue Cares supports self-managed and plan-managed participants.
Updates
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Sue Cares has started registering as an NDIS registered provider. Sue and her team are now preparing for audit.